Privacy Policy
1. Information we collect
When you create an account or contact us, we collect the details you provide: your name, email address, gender, phone number, country, and city. When you submit a project request or message, we keep what you send us. We also store records of your orders, license keys, and any plans you subscribe to.
We automatically record basic technical data needed to run the service securely — such as your IP address, browser type, and timestamps of certain actions (for example, sign-ins and admin activity).
2. How we use it
- To create and manage your account and issue license keys.
- To respond to your messages and project requests.
- To process and fulfil orders for products and plans.
- To keep the service secure and prevent abuse.
- To send you essential account emails (for example, password resets).
3. Sharing
We do not sell your personal information. We only share data with service providers that help us operate (such as hosting or email delivery), and where required by law. Those providers are limited to what they need to perform their function.
4. Cookies
We use a small number of necessary cookies to keep you signed in and to protect forms against abuse. We do not use advertising or cross-site tracking cookies.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. You can ask us to delete your account and associated personal data at any time.
6. Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To make a request, email us at hello@somsaas.com.
7. Security
Passwords and admin secrets are stored hashed, never in plain text. We apply reasonable technical measures to protect your data, though no system can be guaranteed perfectly secure.
8. Changes
We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.
9. Contact
Questions about privacy? Reach us at hello@somsaas.com. See also our Terms of Service.